Privacy Policy
Last Updated: 1st December, 2025.
1. Privacy Policy
1.1 Data Collection
To deliver and improve our services, we collect your personal Information (Required for Account Setup)
- Fullname (first name and last name)
- Email
- Username
- Country
- Phone number
- Password
1.2 How We Use Your Information
We process your information based on contract obligations, legitimate interests, and your consent:
- Account Management & Security: Verifying identity, securing accounts, and preventing unauthorized access.
- App Enhancement: Monitoring app performance, detecting fraud, analyzing usage trends, and improving services.
- Customer Support: Assisting with inquiries, complaints, and technical issues.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing only occurs when necessary to provide our services.
1.3 Data Security
We take your security seriously, employing:
- End-to-end encryption for sensitive activities.
- Firewalls to block unauthorized access.
- Regular security assessments and audits
- Encryption of data during transmission and storage
- Systems for managing vulnerabilities and responding to incidents
1.4 Data Retention
We take your security seriously, employing:
- Account data is kept for as long as your account is active.
- Accounts inactive for 6 months may be deleted.
- You can request account deletion via Email: support@scaleheight-registration.online
- Financial records are maintained as required by law and for legitimate purposes, like fraud prevention.
- Analytics data is stored for 24 months.
1.5 Your Legal Rights
You have the rights to:
- Access your personal data.
- Correct incorrect data.
- Delete your account and most of your data (financial records excluded).
- Restrict or object to certain types of data processing.
- Export your data in a readable format (data portability).
To exercise your rights, reach out via Email: support@scaleheight-registration.online
1.6 Third-Party Links
Our app may contain links to external sites. We are not responsible for the privacy policies or content of these external sites. We encourage users to review the privacy policies of any third-party sites or apps they visit.
2. Consent & Updates
By using SCALEheight app, you acknowledge and agree to this Privacy Policy. We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after modifications constitutes acceptance of the updated policy.
4. Contact Us
For inquiries regarding this Privacy Policy, please contact us at:
Email: support@scaleheight-registration.online